+39 0471 700009
Email address protected
call
request

Book your holiday in the Dolomites: it’s risk-free!

About to book your holiday in the Dolomites? Then we suggest you take out trip cancellation insurance! This way you will be covered in case you need to modify your reservation and you can enjoy a carefree holiday in the Dolomites. The trip cancellation insurance protects you against financial loss in the event of an early departure or late arrival, as well as in case of cancellation due to poor health or serious personal reasons.

We at the Hotel Pinei rely on Hogast. Below you will find all information about your trip cancellation insurance:

Trip cancellation insurance Hotel Cancellation Plus
in collaboration with
HOTEL PANIDERSATTEL - CASTELROTTO
[202155]

Dear guest,

occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially protected. Secure yourself and take out this trip cancellation insurance Hotel Cancellation Plus right now.

The insurance must be taken out at the same time as the journey is booked.
If the insurances is not taken out at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance.

Insured reasons for trip cancellation / trip interruption 
The following events are covered as reasons for trip cancellation / trip interruption, if as a result you are unexpectedly unable to commence the trip or have to break it off:
  • unexpectedly occurring serious illness*, serious physical injury caused by an accident, adverse reactions to a vaccination or death;
  • loosening of implanted joints*;
  • unexpectedly occurring serious illness*, serious physical injury caused by an accident or death (including suicide) of a family member, making your presence absolutely necessary;
  • pregnancy, if the pregnancy is determined after booking the journey, or severe pregnancy complications up to the 35th week of pregnancy inclusive*;
  • serious damage to your property at the place of residence as a result of acts of God (e.g. flood, storm), fire, burst water pipes or criminal act of a third party, making your presence absolutely necessary;
  • loss of job without fault, as a result of notice of termination issued by the employer;
  • call-up to basic military service or alternative civilian service;
  • submission of an action for divorce to the competent court or, in the case of registered life partnerships, the submission of a petition for dissolution before the trip to be taken jointly by the married couple/civil partners;
  • dissolution of the relationship of two partners living together (who have had the same registered address for at least 6 months) by the giving up of the joint residence immediately before the trip to be undertaken jointly by the partners concerned;
  • failure to pass the school-leaving certificate examination, or a similar final examination for a course of school education lasting at least 3 years;
  • receipt of an unexpectet judical summons.


* In the event of sickness/accident please have a detailed medical certificate made out by the treating doctor.

No cover is provided, for example, if the reason for trip cancellation or trip interruption

  • already existed or was foreseeable;
  • is connected with an existing illness of the insured person or a person who represents a cancellation risk (e.g. family member), which has been treated
    • on an outpatient basis in the last 6 months or
    • on an inpatient basis in the last 9 months

    before the policy is taken out (in the case of trip cancellation) or before the start of the trip (in the case of trip interruption) (except for check up examinations).


The contractual basis are the EUROPÄISCHE travel insurance conditions (Hotel Industry) 2012 (ERV-RVB Hotel Industry 2012). Please note: The official text is the German version „EUROPÄISCHE Reiseversicherungsbedingungen Hotellerie 2012 (ERV-RVB Hotellerie 2012)”. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes.
Calculation premium:

cost of  booked journey:
Premium:
Maximum insurable travel cost € 10.000,00
With participation of a single person the maximum travel price amounts 3,500 €.
With participation of several person the maximum travel price amounts 7,500 €
Cancellation package:
No. of persons:
Name(s) of the insured person(s):
Surname:
Forename:
Arrival:
...
Departure:
...
Cover applies in respect of one trip of up to 31 days.

Cover applies in respect of one trip of up to 31 days in Europe. Please note that the maximum sum insured for trip cancellation per booking/event insured is € 10,000.-.

Payment:
Please select a payment method
Online payment:

Wire transfer:

Account designation: hogast Italien Cooperative
Reason: HOTEL NAME and TRAVEL DATE

You will not receive a confirmation from us for the above mentioned transfer form, only effective is your payment bill.

Confirmation:

Please insert your email address, we will send you the copy of this document.

Your email address:
Telephone number (not required)
 
The trip cancellation insurance is only valid after receipt of payment!
How do I take the insurance?
  1. Complete the sections "premium calculation" and "taking out insurance"
  2. Decide how you want to pay:
    • ONLINE PAYMENT
      • select credit card and complete payment cycle
      • following successful payment you will receive confirmation of insurance by email
    • Bank Payment
      • the summary will be sent to you immediately via email
      • You pay the insurance premium to the bank account indicated
      • cover only becomes valid after the premium has been paid
      • you will not receiv any confirmation if you pay by this method; your transfer confirmation applies exclusively
  3. Enter your email address to receive you sommery of travel cancellation cover
We offer
  1. Trip cancellation: Reimbursement of cancellation costs if trip not started up to selected trip price (no excess)
  2. Trip interruption: Reimbursement of the booked but unused travel service up to selectet trip price
  3. Delayed arrival: Reimbursement of additional costs of overnight accomodation and meals during the outward journey up to € 400.-
  4. Involuntary extension of holiday: Reimbursement of additional costs of overnight accommodation and meals at the holiday destination up to € 2,000.-
  5. Search and rescue costs: in the event of an accident or in the event of distress in the mountains or at sea up to € 7,500.- (incl. helicopter rescue)
Who is insured?
The insured event shall apply to the insured person concerned and additionally for the following co-travelling persons with equivalent insurance:

  • family members of the insured person concerned;
  • per insured event a maximum of three further persons.

Family members shall be the spouse (or registered life partner or live-in partner in a joint household), the children (stepchildren, children-in-law, grandchildren,
foster children), the parents (step parents, parents-in-law, grandparents, foster parents), the siblings and brothers-in-law and sisters-in-law of the insured person; in the case of registered life partner or live-in partner in a joint household also their children, parents and siblings.
When does the insurance cover apply?
The insurance cover for trip cancellation benefits shall commence upon payment of premium. The insurance must be taken out at the same time as the journey is booked.
If the premium is not paid at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance. (except in cases of accident, death or act of God).
What has to be done if an insured event occours?
In the event of a claim, please follo this procedure:
1. Trip Cancellation:
Reimursement of cancellation costs if trip not started up to selected trip price (no excess)
Please IMMEDIATELY inform your accommodation provider (hotel) and your insurer. In the event of a cancellation for health reasons, we also need a detailed medical certificate (legible, containing a precise diagnosis) from the doctor who is treating you. You can request the form for this from your accommodation provider or you can download it HERE. Please send the medical certificate to hogast (Claims department, Fax: +39/0471/978118 or email it to: erv@hogast.it).
2. Trip interruption:
Reimbursement of booked but unused travel servicesup to selected trip price
If the curtailment of your trip is due to sickness or an accident, we need a medical certificate from the local doctor who is treating you!
3. Delayed arrival:
Reimbursement of additional costs of overnight accommodation and meals during the outward journey up to € 400.-

4. Involuntary extension of holiday:
Reimbursement of additional costs of overnight accommodation and meals at the holiday destination up to € 2,000.-
Send the documentation concerning the costs of accommodation and meals that have arisen together with confirmation of the reason (medical certificate, official confirmation of road block, accident, breakdown etc.) to hogast.
5. Search and rescue costs:
in the event of an accident or in the event of distress in the mountains or at sea up to € 7,500.- (incl. helicopter rescue)
If an insured event occurs, inform hogast immediately by telephone, stating the facts
Privacy
Information letter within the meaning of Legislative Decree no. 196 of 30.06.2003 "Data Protection Code” As provided in Art. 13 of Legislative Decree no. 196 of 30 June 2003 we INFORM you that the personal ordinary (and in exceptional cases also sensitive) data collected in the context of the present travel cancellation cover will be used by our association hogast Italien exclusively for the processing and management of insurance services, and will subsequently be passed on to Europäische Reiseversicherung AG, Kratochwjlestrasse 4, A-1220 Vienna) and to the hotel booked by you. Our association guarantees, within the framework of the statutory requirements, that the processing of personal data is subject to consideration of the fundamental rights, freedoms and dignity of the person affected, with special reference to secrecy, personal identity and the right to the protection of personal data. We would draw your attention to the fact that full information regarding such data processing and the rights of the person affected is available on our website www.hogast.it.
general provisions
Insurer:
Europäische Reiseversicherung AG,
Kratochwjlestraße 4, A-1220 Vienna,
Tel. +43/1/317 25 00-73930, Fax: +43/1/319 93 67
www.europaeische.at - info@europaeische.at

Seat in Vienna. Commercial register HG Wien FN 55418y, DVR-Nr. 0490083. The company belongs to the Group of Assicurazioni Generali S.p.A., Trieste, which is registered in the register of insurance groups of IVASS under no. 026. Supervisory authority: FMA Financial Market Authority, Department: Insurance Supervision, Otto-Wagner-Platz 5, A-1090 Vienna.
Queries concerning insurance cover and premium payment:
hogast Italien Genossenschaft
Schlachthofstraße 59, I-39100 Bozen
Tel: +39/0471/975 040
Fax:+39/0471/978 118
Office hours: 08.00–12.30 and 13.30–17.00
E-Mail: erv@hogast.it

Cancellation policy

In case of unforeseen events please note: Up to 3 months before the date of arrival, you can cancel your reservation free of charge. For cancellations notified between 3 months and 4 weeks before the date of arrival, we charge an equivalent to 3 days of the holiday price. For cancellations notified within the last 4 weeks before the intended date of arrival, the cancellation charge is of 70% of the total price.

Enquiry
This website uses cookie profiling by third parties to show you advertisements that you may find appealing. If you would like to find out more or if you would like to disable the use of cookies, please click here. If you click on any other element on this website and NOT on the link above, you automatically agree to the use of cookies.
OK